Knowledge Base

Don't kill me, but I damaged the equipment…

If you have not had time to read our rental agreement please take the time to do so now.

It means so much to us to let us know immediately when damage occurs. Our rental agreement binds the renter to pay for replacement or repairs. If it has been damaged beyond repair then we will charge you the cost to replace it with a mic of similar quality. We do not charge lost rental fees as long as you let us know about the damage before you send it back.

What do I rent?

Need help figuring out what you need? You can call or text us at anytime at 844-736-3642. Leave a voicemail if you don't get an answer and someone will be notified of your call and prepared to help you when they call you back. You can even email rentals@micrentals.com if it's not an emergency.

What's included with my gear?

This is stated under each item on the site. Most mics have mic clips or shock mounts. Our wireless systems will have power cables, antenna cables, breakout snakes, and more. Everything that came to you needs to come back to us EXCEPT non-rechargeable batteries that we include with wireless products. Please remove those from the case and recycle them.

Where does your gear come from?

The majority of our inventory at MicRentals.com is purchased brand new directly from the manufacturer. Some items that are older are usually purchased from sites like eBay , Reverb or direct from users like you. If an item becomes unfit for rental or service we sell it to customers just like you before it returns to us or we list it on eBay @micrentals. Before and after each rental we check our gear very thoroughly, checking each mic element, capsule, wireless receiver, and transmitter. Every mic is cleaned and disinfected to ensure the best experience for the next user. Some items may have scratches or scuffs on them but we make sure to never send out gear that we wouldn't want to use ourselves. On occasion we fulfill our orders using gear from affiliate studios or other strategic partners BUT each piece of gear must meet our strict guidelines in functionality and appearance. We do not sub rent equipment from other companies without our customer being aware of it.

Requirements for High Value Rentals

Sometimes a single microphone can cost up to $6,000 to replace or an 8-channel wireless system can be $10,000 to replace. In these cases we may require an insurance certificate (COI) that names MicRentals.com as a loss payee to be produced that covers our equipment's replacement value while in your possession. This protects us and you from paying out of pocket if our gear is lost, stolen or damaged. A security deposit of $1000 - $5000 may be requested if insurance cannot be produced especially if you are not part of a legal entity (LLC, Corp, etc)