Cancellation Policy

Cancellations are made by contacting us via phone at 844-736-3642 or by email at and are subject to the following terms:

Within 30 days of a reservation, cancelations are given as full credit to the customers account for future reservations or purchases. Cancellations outside of 30 days are given a full refund back on the card the reservation was made with. Cancelling a shipped order will result in extra fees.

Cancellations due to an out of stock item will be given the option of refund returned to the credit card to make reservation or an account credit.

For more information about our policies, refer to our full Rental Agreement.

Have a question?

We're always here to help! Whether you need a mic recommendation, have a question about our rental policies, or just want to say hello, you can always get in touch with us!

For non-urgent requests, the best way to contact us is our contact form. We typically reply quickly via email.

For more pressing issues, you can call us directly at 844-736-3642. We also accept text messages at this number.