Knowledge Base

Will my equipment work?

We wish we could guarantee this, but sadly, we can't. We can promise that we will do everything we can to make sure the equipment is working. We inspect our equipment both when it returns from its prior rental, and before it goes out for your rental. We will clean it thoroughly. We will have a minimum of two people check off all the items that should be included in the rental. We will pack it securely. Even with all these precautions, stuff still happens. A box can be jarred during transit hard enough to break something inside the microphone or wireless systems. An internal component we can't check eventually wears out and breaks during your rental. Occasionally, we can even make a mistake and forget to include something, although it is really rare.

We have invested a lot of time and money to be sure that we have the best racks, cases, and packing materials to be sure your gear arrives safe and sound. If your gear arrives and the condition of the outer packaging is questionable please inspect it immediately to see if anything was damaged beyond the double-wall cardboard box and of course, call us if there is any apparent damage to the inner contents. You have no obligation to receive a package that arrives in a questionable condition. If this happens, please call us immediately at 844-736-3642.

Delay Options

If your package is delayed, especially due to a carrier error, we can offer to extend your rental for the time it was delayed or offer you a refund for the time the rental wasn't used. If your package arrives too late then we will recall it and issue a refund. We can also reroute packages to any FedEx location around the country but this can cause a minimum one day delay. We also have made great use of the commercial airline cargo systems with Southwest, Delta , United and American. Sometimes we offer these options in advance of foreseen inclement weather.

Renting from MicRentals.com

MicRentals.com is set up so that anyone can use our site. Browse our selection by brand, microphone type, keyword search, and—get this—you can even search by popular applications. Shoot, if you need even more help give one of our sales reps a call or send us an email to info@micrentals.com and we will be glad to guide you in your selection.

Once you have chosen the gear you want to use, then select the dates you wish to receive it and return it. After reading and accepting our Rental Agreement you can pay for it using our secure online payment system. Your gear is then checked and packed extremely carefully with checklists for each box and each case to make returning it to us a little bit easier.

Oh yeah, I forgot to mention: Standard FedEx shipping to you and from you is on us. So when your rental period is up, follow the checklists and use the labels in your welcome packet to to return your gear. Don't forget to grab a drop-off receipt.

What happens if my equipment is stolen?

As the renter you are responsible if equipment is lost or stolen so do not take it out of the country without our permission or let your crazy uncle or someone you do not know well, borrow it. If you are sub-renting our equipment to someone else YOU are ultimately responsible.

What's considered "damage" and "negligence?"

We consider dents, major scratches, cracks, and scuffing to the microphone, receiver, transmitter body, or capsule, to be damage. Minor scratches to mic bodies, especially those that are handheld or body packs, are expected from normal use.

Negligence is using the equipment outside its intended use. Mics aren't meant for juggling, underwater activities, or lying in dirt or sand. When we send our mics out they do not smell like smoke or liquor and are expected to return that way. Excessive tape residue or use of permanent labels on our equipment and other forms of negligence will result in a cleaning fee.