Knowledge Base

Shipping, Return Shipping & Overnight

Ground shipping to you and from you is on us. In order to keep our rental rates low we only use the shipping services provided by FedEx and/or UPS to any street address in the US. Residents are required to change pickup addresses to FedEx office or UPS store locations for your safety. Normally shipments are sent via ground but sometimes there is an emergency and we can overnight a last-minute rental need for an extra charge, but as always, we will pay to ship it back to us. A signature is always required for any of our expedited shipments. When you are not going to be at the location when the gear arrives, it is best to send it to a FedEx Office location that can hold on to it until you can pick it up. Leave a comment on the order if this is something you would like to do. Your request will be confirmed.

We only ship to the 50 U.S. States (yes even AK and HI). We do not ship to P.O. boxes, APO, or FPOs.

We are also able to place a hold for pickup at any FedEx / UPS location. Just let us know before checkout.

Return shipping labels are included in a packet in your box. Please be sure to pack everything up in the box and tape it shut. Place each return label over the old label. Any item not returned as it arrived, you will be responsible for shipping back to us.

In some cases your rental is going to need Express shipping rather than our standard shipping method to get to you on time. If you have not already paid for expedited services than you have nothing to worry about. We cover the cost as long as you rental was placed within 3 business days of returning to us.

Renting from MicRentals.com

MicRentals.com is set up so that anyone can use our site. Browse our selection by brand, microphone type, keyword search, and—get this—you can even search by popular applications. Shoot, if you need even more help give one of our sales reps a call or send us an email to info@micrentals.com and we will be glad to guide you in your selection.

Once you have chosen the gear you want to use, then select the dates you wish to receive it and return it. After reading and accepting our Rental Agreement you can pay for it using our secure online payment system. Your gear is then checked and packed extremely carefully with checklists for each box and each case to make returning it to us a little bit easier.

Oh yeah, I forgot to mention: Standard FedEx shipping to you and from you is on us. So when your rental period is up, follow the checklists and use the labels in your welcome packet to to return your gear. Don't forget to grab a drop-off receipt.

Renting for the First Time (Please Read)

The first time an order is placed under a registered account that order and user (you) is verified. This is to confirm the renter is who they say they are. Your order may be canceled if timely responses aren't made to inquiry emails, calls or texts. A copy of a government issue photo ID may also be required for further confirmation if a certificate of insurance cannot be provided. This may include taking a picture of yourself in order to match your submitted ID. Passports are not accepted. If you are renting on behalf of an organization (church, school, touring / production co) it helps if you use a shipping, billing or email address related to that organization.

Rental Period

Your rental period begins on the day you requested your gear to arrive when you checked out at MicRentals.com. If your order for some reason arrives later than expected, your rental period will be adjusted accordingly to avoid any late fees. Rental periods cannot be selected to begin on Saturday or Sunday. Rental periods can end on Saturday or Sunday. Just ship it back the following Monday. In order to avoid any unnecessary late fees, please drop off your gear at an authorized FedEx/UPS location location (such as FedEx Office) and obtain a receipt. Residential recipients receive ground shipments via FedEx Home which delivers Tuesday thru Saturday. If your order start date begins on a Monday then we will call to either move your rental date to begin on Tuesday or get your permission to switch the shipping service to UPS or USPS.

Have a question?

We're always here to help! Whether you need a mic recommendation, have a question about our rental policies, or just want to say hello, you can always get in touch with us!

For non-urgent requests, the best way to contact us is our contact form. We typically reply quickly via email.

For more pressing issues, you can call us directly at 844-736-3642. We also accept text messages at this number.